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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E1201: Glicense, Correct MAC address could give invalid license

Product: All products checking the license
Platform: Windows
Status: Fixed for 6.5, fix available for 6.4
Last updated: 2009-05-26 08:15:55

When the MachineID in the Host Links license is a MAC address, and the
target MAC address is the last interface delivered by the Windows system,
the license routines failed to find it. This has only been observed on one
system, which delivered the local host (IP-address, MAC address
00:00:00:00:00:00) as the first of two interfaces, where the second was
the target MAC address in the license. You can use the command:

   glicense -n

to display the interfaces on the system in the order in which they are
delivered to G&R licensing software.

The work-around is to contact your distributor or G&R for a special
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URL: http://www.gar.no/support/errors