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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E1170: Glink, 'Create Glink packages' failed on Vista UAC

Product: Glink 8.1
Platform: Windows
Status: Fixed in 8.1.1
Last updated: 2007-11-19 11:13:47

Due to Vista's UAC, the Glink packaging tool failed if the user's
access rights were limited on the <glinkdir>Demoadmin directory.
When this happened, the Glink script creating the package could
hang, leaving a hidden gl.exe in memory.

The tool has been updated to avoid Vista UAC problems by using

  My DocumentsGlink

as its working directory and for creating packages.

Due to Vista certification, Glink 8.1 does NOT install the packaging
tool by default, so it must be selected for installation in the
"Product Feature" installation dialog box. When installed, a "Create
Glink package" shortcut is added to:

  Start menu->Programs->Glink Professional->Administration

Please note that customized Glink installation packages created with
the packaging tool can be installed on Vista systems, but because
they are not MSI packages they are not Vista certified.
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